I’ve received lots of emails requesting about instructions on MyCAA Account Creation Steps for those who might be eligible newly or still have some funds left in their accounts and have no idea how to create account.

A step by step instruction how to create your MyCAA Account

  1. For those of who never create a MyCAA Account, visit the website for account creation first- https://aiportal.acc.af.mil/mycaa/Register.aspx (MyCAA is a secure site and uses high encryption to provide a safe and secure experience while viewing your personal and education information. ) Installing the DoD Root Certificate is optional. Please follow the link below for instructions on how to install the DoD Root Certificate. After you have installed the certificate, you can click the “Login to MyCAA” link below or bookmark the address https://aiportal.acc.af.mil/mycaaSecure to use the application.
  2. Instructions and Download for DoD Root Certificate
  3. If you are ready to create your MyCAA Account, Click Create An Account

    MyCAA Step 1

    MyCAA Step 3

  4. Once you click Create An Account, you will see a notification about eligibility verification. We will ask for personal information from you and verify it through DEERS to confirm your eligibility for the program. If you’re not sure if your information is up-to-date in DEERS, this page has contact information to contact DEERS should the spouse and his/her service member need to update their information. To proceed to the next step, click the NEXT button

    MyCAA Step 4

  5. On the next page, you will enter the information MyCAA will use to confirm your eligibility. This includes YOUR full name, your SPONSOR’S Social Security Number (SSN), and the YOUR Date of Birth (DOB).To proceed to the next step, Click Next

    MyCAA Step 5

  6. The next step is to enter your contact information. You are required to enter a preferred phone number (formatted with area code and dashes, i.e., 703-555-3333), Street Address, City, State, and Zip. Please also select your gender. To proceed to the next step, click NEXT.

    MyCAA Step 6

  7. The next page will ask for your sponsor’s information. Please enter your SPONSOR’s Last Name, Sponsor’s Pay Grade, Sponsor’s Date of Separation, Sponsor’s Service and Installation. To proceed to the next step, click NEXT.

    MyCAA Step 7

    MyCAA Step 7

  8. The final step for creating an account is to select a user name and password. User names can be whatever you would like, but may NOT include a space. Passwords must be at least 8 characters long and include at least 2 non-alpha numeric symbols (i.e., symbols such as ! or * or #). To finish the profile creation process, click CREATE USER

    MyCAA Step 8

    MyCAA Step 8

  9. Once you click CREATE USER, a message will be displayed stating that your MyCAA Account has been created and that you will receive an email confirming the account creation. ** NOTE: While email confirmation messages usually arrive instantly, occasionally email server traffic can delay delivery up to 24 hours.

    MyCAA Step 9

    MyCAA Step 9

  10. Next, go the email account you entered when creating your account and look for an email from MyCAA@bamtech.net with the subject MyCAA Account Activation.
  11. When you receive your confirmation email, it will contain the user name you entered, as well as three options to choose from in order to confirm your account. Please click on Confirm Email or copy and paste the link in to your Internet browser to verify your email address and finish creating your MyCAA account

    MyCAA Step 11

    MyCAA Step 11

  12. When you click on the Confirm Email link or copy and paste the URL in to your web browser, you will be redirected to the MyCAA home page and a message will advise you that your email has been verified and your MyCAA Account has been created

    MyCAA Step 12

    MyCAA Step 12

  13. Now enter your username and password and click the Log In button to access the site.
    If you are having trouble logging on or have questions, please call Military OneSource at 1-800-342-9647.

    Now enter your username and password and click the Log In button to access the site.